Shipping policy

Shipping Policy

At Stick By Me, we know how important your patches are. We pack every order with care and aim to get it to you as quickly and smoothly as possible.

Order Processing

All orders are processed within 1–3 business days.
Orders are not shipped or delivered on weekends or public holidays.

During busy periods or product launches, processing times may be slightly longer. If there is ever a delay, we’ll let you know.

Shipping Within Australia

We currently ship Australia-wide.

  • We offer multiple shipping options for all Australian orders:
    - Economy Shipping: $6.00 (no tracking)
    - Standard Shipping with Tracking: $9.95
    - Express Shipping: $15.00 (1-4 business days)

All orders are sent via Australia Post. For tracked orders, you'll receive a tracking link via email once your order has been dispatched.

  • Orders are sent via Australia Post 
  • Estimated delivery time is 2–7 business days, depending on your location

Once your order has been dispatched, you’ll receive a tracking link via email.

International Shipping

International shipping is not currently available, but we hope to offer this in the future.

Shipping Confirmation & Tracking

You will receive a shipping confirmation email with tracking details once your order has been dispatched. Tracking information may take up to 24 hours to update.

Delays & Lost Parcels

While we do our best to ensure timely delivery, Stick By Me is not responsible for delays caused by postal carriers, weather events, or circumstances outside our control.

If your parcel appears lost or hasn’t arrived within a reasonable timeframe, please contact us at binki@stickbyme.com.au and we’ll help you follow it up.

Incorrect Addresses

Please double-check your shipping address at checkout.
Stick By Me is not responsible for orders sent to incorrectly provided addresses.

If you notice an error after placing your order, contact us as soon as possible and we’ll do our best to help before dispatch.

Questions?

If you have any questions about shipping or your order, feel free to reach out at binki@stickbyme.com.au We’re always happy to help.